Good to know · Consumer rights
Make a consumer complaint through the OMIC
The council’s consumer office (OMIC) takes complaints in person at the Casa de la Cultura in Arroyo de la Miel, or online with a digital certificate.
- Why it matters
- It is the first official route when a shop or service does not fix a problem.
- When
- You have a problem with a purchase or service.
- Official page
- Delegación de Consumo (OMIC)
- Last checked
- 25 Oct 2026
In the guide: the 2 steps, what to bring (1 item), the office with addresses and hours, and 2 Easy to miss lines, with every official source.
One Easy to miss, on us
The consumer fills the hoja at the business and waits ten business days for the business to reply before escalating.