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Good to know · City hall

Use the Ayuntamiento’s citizen-service office and phone lines

The Oficina de Atención a la Ciudadanía at Plaza de la Constitución handles general council queries; there is no 010 line listed on the pages read, only direct numbers.

Why it matters
This is the general entry point for council paperwork, complaints and the Registro General.
When
You need a council service and do not know which office.
Official page
Atención a la ciudadanía
Last checked
7 Oct 2026

In the guide: the 3 steps, what to bring (1 item), the 2 offices with addresses and hours, and tips and what to watch for, with every official source.

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