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Step · Emergencies

Report a crime in Las Palmas de Gran Canaria

Where to file a denuncia (crime report) for Las Palmas de Gran Canaria: the police office(s) listed by the national police or Guardia Civil, plus the national online route.

Why it matters
If you are robbed or a victim of a crime, you need a signed denuncia for insurance, passport replacement and other follow-up. Knowing the local office saves time.
When
You are the victim of or witness to a crime, or lose something stolen.
Last checked
25 Oct 2026

Cost: Free (no fee is mentioned on the pages read).

What you need

Steps

  1. Call 091 or 112 if it is happening now
    The online denuncia page says crimes in progress are reported by calling 091 or 112.
  2. Decide: online first, or in person
    The Policía Nacional online denuncia (Spanish, English, French, German screens) cannot be used if there was violence or intimidation, the author is known or could be recognized, there are witnesses, the reporter is a minor, or the facts are violent or sexual. Online reports only go to the Policía Nacional.
  3. If you filed online, sign at the police station
    The online page says you must sign the report at the station you chose as soon as possible and no later than 72 hours, bringing the reference number you receive; without the signature the report has no legal validity.
  4. Or go in person to the office for Las Palmas de Gran Canaria
    Offices listed for Las Palmas de Gran Canaria: Las Palmas-Centro-ODAC (C/ Hoya del Enamorado con Lomo San Lázaro, s/n); Las Palmas-Sur, Oficina de Denuncias (C/ Córdoba, 1); Las Palmas-Norte, Oficina de Denuncias (C/ Juan Rejón, 62).
  5. Bring ID
    The Guardia Civil page says to show an ID (DNI, passport or other valid document); the officer records your statement in writing and both sign it.

Where

Tips

Official sources

Do these first

See this in your plan. Your steps in order, for your passport and visa.

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