Good to know · Consumer rights
Consumer office (OMIC)
The OMIC gives consumer information, free mediation, complaint forms and handles consumer arbitration requests.
- Why it matters
- Place to take a dispute with a shop or provider.
- When
- A consumer dispute.
- Official page
- OMIC
- Last checked
- 25 Oct 2026
In the guide: the 2 steps, what to bring (1 item), the office with addresses and hours, and tips and what to watch for, with every official source.