Step · Emergencies

Report a crime in San Bartolomé de Tirajana

Where to file a denuncia (crime report) for San Bartolomé de Tirajana: the national online route, the Policía Nacional denuncia office listed for Maspalomas, and the Policía Local phone.

Why it matters

If you are robbed or a victim of a crime, you need a signed denuncia for insurance, passport replacement and other follow-up.

When

You are the victim of or witness to a crime, or something of yours is stolen.

Last checked

25 Oct 2026

Cost: Free (no fee is mentioned on the pages read).

What you need

• A valid ID or passport (Guardia Civil page).
• For online reports, the reference number and a signature at the station within 72 hours (Policía Nacional page).

Steps

1. Call 091 or 112 if it is happening now
   The online denuncia page says crimes in progress are reported by calling 091 or 112.
2. Decide: online first, or in person
   The Policía Nacional online denuncia (Spanish, English, French, German screens) cannot be used if there was violence or intimidation, the author is known or could be recognized, there are witnesses, the reporter is a minor, or the facts are violent or sexual. Online reports only go to the Policía Nacional.
3. If you filed online, sign at the police station
   The online page says you must sign the report at the station you chose as soon as possible and no later than 72 hours, bringing the reference number you receive; without the signature the report has no legal validity.
4. Or go in person
   The Policía Nacional list of denuncia offices for Las Palmas province shows 'Maspalomas, Oficina de Denuncias', Avda. de Moya, 4. The Policía Local phone is 928 723 429 (council directory, listed at Campo Internacional de Maspalomas).
5. Bring ID
   The Guardia Civil page says to show an ID (DNI, passport or other valid document); the officer records your statement in writing and both sign it.

Where

• Maspalomas, Oficina de Denuncias (Policía Nacional)
  Avda. de Moya, 4
  https://denuncias.policia.es/OVD/Oficinas.dgp?id_prov=35
• Policía Local
  Campo Internacional de Maspalomas (location as listed)
  928 723 429
  https://www.maspalomas.com/direcciones-y-telefonos-municipales

Tips

• Online denuncias are limited to certain cases and only go to the Policía Nacional (denuncias page).

Official sources

• Oficina Virtual de Denuncias (how to report, 72-hour signing)
• Denuncias
• Oficina Virtual de Denuncias: offices in Las Palmas province
• Direcciones y teléfonos municipales

Do these first

• Report a crime (denuncia)