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Good to know · City hall

Use Palencia citizen services and phone line

The Oficina de Atención al Ciudadano gives information, registry and sends sugerencias or complaints; main council line is 979 718 100.

Why it matters
First stop for any council procedure; also the municipal Registro for applications such as bonobús and parking cards.
When
When you need to file an application or ask which office handles something.
Official page
Atención Ciudadana
Last checked
13 Oct 2026

In the guide: the 2 steps, what to bring (1 item), the office with addresses and hours, and tips and what to watch for, with every official source.

See the full stepsWhat a pass includes