Good to know · City hall
Use the SAIER (municipal immigrant, emigrant and refugee service) in Barcelona
The SAIER, run by Barcelona City Council since 1989, gives free information and advice on immigration, international protection, emigration and voluntary return to anyone living in the city, with an interpretation service for people in the country less than two years.
- Why it matters
- It is the council’s own office built around newcomer needs, so it is a free first stop for questions about arriving and settling.
- When
- You are new to Barcelona and want council information, guidance or reception services.
- Official page
- Servei d'Atenció a Immigrants, Emigrants i Refugiats (SAIER)
- Last checked
- 25 Oct 2026
In the guide: the 3 steps, what to bring (3 items), the office with addresses and hours, and 4 Easy to miss lines, with every official source.
One Easy to miss, on us
Most attention requires a prior appointment requested through the city’s procedures portal.