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Good to know · City hall

Oficina d’Atenció Ciutadana (OAC) — Sant Cugat del Vallès

The OAC is the Ajuntament de Sant Cugat del Vallès’s main citizen-service office, handling padró, general municipal procedures, appointments and information, with a main office and three district offices.

Why it matters
This is the default starting point for almost any municipal paperwork question, including padró, and the staff can direct newcomers to specialized services such as the Servei de Ciutadania’s migration support.
When
Needing to complete a municipal procedure, request information, or get directed to the right department.
How long it takes
Immediate for walk-in/phone; appointment wait times not stated
Official page
Atenció ciutadana
Last checked
15 Oct 2026

In the guide: the 3 steps, what to bring (1 item), the office with addresses and hours, and tips and what to watch for, with every official source.

See the full stepsWhat a pass includes