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Good to know · City hall

Use Alicante’s citizen service offices (OAC) and 010 / cita previa

Three Oficinas de Atención Ciudadana (Séneca, Labradores, Gastón Castelló) plus the 010 / 900 153 862 phone line and online cita previa handle municipal procedures; each office has different hours and booking rules.

Why it matters
Most in-person municipal services require an appointment.
When
You need any municipal procedure.
Official page
Oficinas de Atención Ciudadana (OAC)
Last checked
16 Oct 2026

In the guide: the 2 steps, what to bring (1 item), the 3 offices with addresses and hours, and tips and what to watch for, with every official source.

See the full stepsWhat a pass includes