Good to know · City hall
Benidorm Citizen Services office (Atención al Ciudadano) and cita previa
The general front-desk office for municipal procedures, information, complaints and suggestions, located at Benidorm’s main town hall building.
- Why it matters
- This is the default first stop for almost any municipal paperwork question, and the place to report problems or request an appointment for specific departments.
- When
- Needing in-person help with any town-hall procedure, or wanting to file an incident/complaint.
- Official page
- Citizen Services department page
- Last checked
- 15 Oct 2026
In the guide: the 2 steps, what to bring (1 item), the office with addresses and hours, and tips and what to watch for, with every official source.