Good to know · City hall

Consumer office (Servicio de Consumo / OMIC) in Benidorm

Benidorm’s Consumer Service department handles consumer complaints (functioning as the town’s OMIC — Oficina Municipal de Información al Consumidor), and reportedly relocated to a new office on Avenida de Beniardá.

Why it matters

Useful if a foreign resident has a consumer dispute with a local business or service provider and wants free municipal mediation before escalating.

When

Having an unresolved complaint against a business operating in Benidorm.

Official page

Consumer Service department page

Last checked

15 Oct 2026