Good to know · Consumer rights
Consumer office (OMIC) and complaint forms
The council’s OMIC gives consumer advice and explains how to complain, including the official complaint sheet (hoja de reclamaciones).
- Why it matters
- Useful for disputes with shops, utilities and landlords' suppliers.
- When
- A business refuses a refund or repair.
- Official page
- La OMIC de l'Alfàs recuerda cómo reclamar ante un conflicto de consumo
- Last checked
- 25 Oct 2026
In the guide: the 3 steps, the office with addresses and hours, and tips and what to watch for, with every official source.
One Easy to miss, on us
Your copy of the complaint sheet must be stamped by the administration where you deliver it.