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Good to know · City hall

Make a consumer complaint at the OMIC (Torrevieja)

The Oficina Municipal de Información al Consumidor (OMIC) receives, processes and mediates consumer complaints for free, at C/ Clemente Gosálvez 24 bajo since April 2024.

Why it matters
Residents and foreigners can complain about shops and services free of charge.
When
You have a dispute with a business.
Official page
La OMIC atendió en 2024 casi 500 reclamaciones (27 Jan 2025)
Last checked
24 Oct 2026

In the guide: the 2 steps, what to bring (1 item), the office with addresses and hours, and tips and what to watch for, with every official source.

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