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Good to know · Consumer rights

Complain as a consumer in Mérida

Consumer complaints can go to the council’s OMIC form or to Extremadura’s consumer institute (INCOEX) in Mérida.

Why it matters
If a shop or service fails you, these are the official places to complain.
When
A purchase or service goes wrong.
Official page
Servicios autonómicos de consumo en Extremadura
Last checked
27 Oct 2026

In the guide: the 2 steps, what to bring (1 item), the office with addresses and hours, and tips and what to watch for, with every official source.

See the full stepsWhat a pass includes