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Good to know · City hall

Use municipal citizen-service offices, 010 and cita previa

The Concello runs registry/citizen-attention offices, a 010 phone line and an online appointment system for most municipal services.

Why it matters
Most city paperwork (padrón, bus card changes, OMIC, sports, social services) is by appointment.
When
You need any municipal service.
Official page
Cita previa
Last checked
7 Oct 2026

In the guide: the 3 steps, what to bring (1 item), the 5 offices with addresses and hours, and tips and what to watch for, with every official source.

See the full stepsWhat a pass includes