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Good to know · Emergencies

Help for women facing violence: the 016 line

016 is a free, confidential public line of the Equality Ministry for women facing gender violence or other forms of violence against women. People around them can also call to get information. The phone line covers 53 languages, 39 of them through tele-translation.

Why it matters
If you do not speak Spanish well, the official page says the phone line answers in many languages, English among them. This card describes the line and does not say who is covered beyond what the page states.
When
You, or someone you know, is facing violence as a woman and wants to know where to get information, legal advice or support in Spain.
Official page
Teléfono 016: qué es
Last checked
26 Oct 2026

In the guide: the 5 steps, what to bring (3 items), the office with addresses and hours, and 3 Easy to miss lines, with every official source.

One Easy to miss, on us

Legal advice runs from 8:00 to 22:00; information and psychosocial care are the services listed as available 24 hours.

Official source

See the full stepsWhat a pass includes