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Good to know · City hall

Oficinas de Atención al Ciudadano (OAC) in Pozuelo de Alarcón

Pozuelo de Alarcón operates three Oficinas de Atención al Ciudadano (OAC) where residents can handle padrón, social services, and other municipal procedures in person. No appointment is required for general visits, though a priority queue exists for people over 65.

Why it matters
These are the walk-in offices foreigners will use for padrón registration and most other town hall paperwork; knowing there are three locations and that no cita previa is needed saves a wasted trip.
When
Need to complete any in-person municipal procedure (padrón, certificates, general inquiries).
How long it takes
Same-day, walk-in service during opening hours.
Official page
Oficinas de atención al ciudadano
Last checked
15 Oct 2026
Next check by
14 Jan 2027

In the guide: the 3 steps, what to bring (1 item), the office with addresses and hours, and tips and what to watch for, with every official source.

See the full stepsWhat a pass includes