Good to know · City hall

Citizen service office (SAIC), phone line and cita previa in Torrejón de Ardoz

The Servicio de Atención Integral al Ciudadano (SAIC) is the ayuntamiento’s general citizen-service office, handling document registration, certificates, tax/fee payment, suggestions/complaints, digital-certificate validation, and acting as the single-window point for other administrations.

Why it matters

This is the default first stop for almost any municipal paperwork question in Torrejón, including where to start padrón and other procedures.

When

Any need to file a document with the town hall, request a certificate, pay a local tax/fee, or get help with the municipal electronic headquarters.

Official page

Carta de Servicios - SAIC

Last checked

15 Oct 2026