Good to know · Emergencies
Know urgent care versus the ER, and call 112 in Navarra
For emergencies call 112 (SOS Navarra-112); for urgent but non-life-threatening problems use your health center or the out-of-hospital urgent care network; hospital ERs are for serious cases.
- Why it matters
- Using the right door gets faster care and keeps ERs free for true emergencies.
- When
- Sudden illness or injury, any time.
- Last checked
- 7 Oct 2026
Cost: Public care free for entitled people; others may be billed.
What you need
- None to call 112
Steps
- Life-threatening emergency
Call 112 (free, all of Spain, SOS Navarra-112 handles Navarra). - Urgent but not life-threatening
Go to your health center in hours, or to an extrahospitalaria urgent-care center out of hours; Navarra publishes the network’s schedule on its health portal. - Serious or hospital-level
Go to the hospital ER; Pamplona’s main hospital complex is run by Osasunbidea.
Where
- SOS Navarra-112
112 - Out-of-hospital urgent care network (urgencias extrahospitalarias)
See official schedule
https://www.navarra.es/es/salud
Tips
- A Government of Navarra document title states: 'el teléfono de urgencias para todo Navarra es el 112'.
Official sources
- Servicios de urgencia de centros de salud (PDF, from search result)
- Horarios de la red de urgencias extrahospitalarias de Navarra
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