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Good to know · City hall

Citizen service offices (SAC) and phone line in Barakaldo

The Servicio de Atención Ciudadana has three in-person offices and the 010 line (944 789 200 from outside Barakaldo’s phone network); some procedures, such as the padrón alta, need an appointment.

Why it matters
This is the first stop for padrón, the BakQ card and most council paperwork.
When
You need to do a council procedure in person or by phone.
Official page
Atención presencial (SAC)
Last checked
27 Oct 2026

In the guide: the 3 steps, what to bring (1 item), the 3 offices with addresses and hours, and tips and what to watch for, with every official source.

One Easy to miss, on us

Hours differ between winter and summer, and the Cruces and San Vicente offices close in August.

Official source

See the full stepsWhat a pass includes