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Step · Social support

Get newcomer information from the council’s cultural diversity service

Donostia / San Sebastián’s Diversidad Cultural service, part of the council’s Igualdad, Derechos Humanos y Convivencia area, runs a page for people who have just arrived, with a resource guide (general and by neighborhood) on registration, housing, social services, legal aid, jobs, health, education, Basque, culture, sports and transport.

Why it matters
A free public place to ask where to start, before you pay anyone for help.
When
You have just moved to Donostia / San Sebastián and want to know where to start.
Official page
Acabo de llegar a Donostia / San Sebastián
Last checked
23 Oct 2026

In the guide: the 5 steps, the office with addresses and hours, and 2 Easy to miss lines, with every official source.

One Easy to miss, on us

To register in the padrón you have to go to the Udalinfo offices.

Official source

See the full stepsWhat a pass includes