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Use the OAC network, 010 and cita previa

Vitoria-Gasteiz citizen-service network: civic-center OACs (appointment), San Antonio, the San Martín specialized office, quick counters, and the 010 / 945 16 11 00 line.

Why it matters
First point of contact for padrón, Tarjeta Municipal Ciudadana, nursery enrollment, sports abonos and OTA cards.
When
You need any municipal procedure.
Official page
Cita previa en las Oficinas de Atención Ciudadana (OAC)
Last checked
7 Oct 2026

In the guide: the 2 steps, what to bring (1 item), the 5 offices with addresses and hours, and tips and what to watch for, with every official source.

See the full stepsWhat a pass includes