Step · City hall
Set up Vitoria-Gasteiz’s official apps
The council has a free Buzón Ciudadano app for reporting problems, a VGBus web app for live bus and tram times, and a GEO map app. Your city card can be carried on your phone, and the BAT bus card has its own top-up app for Android.
- Why it matters
- City apps save trips to council offices and make buses and bikes easier to use when you are new to the city.
- When
- You live in Vitoria-Gasteiz and want to use city services, buses or bike share from your phone.
- Official page
- Buzón Ciudadano app
- Last checked
- 21 Oct 2026
In the guide: the 6 steps, the 5 offices with addresses and hours, and tips and what to watch for, with every official source.