Good to know · City hall
Use the Oficina de Acogida (welcome office) in Vitoria-Gasteiz
Vitoria-Gasteiz City Council’s free Oficina de Acogida gives new arrivals information on city resources, public services and administrative procedures, mostly face to face and without appointment; it does not carry out the paperwork itself.
- Why it matters
- It is the council’s own office built around newcomer needs, so it is a free first stop for questions about arriving and settling.
- When
- You are new to Vitoria-Gasteiz and want council information, guidance or reception services.
- Official page
- Welcome office for the new residents of Vitoria-Gasteiz
- Last checked
- 25 Oct 2026
In the guide: the 3 steps, what to bring (2 items), the office with addresses and hours, and 2 Easy to miss lines, with every official source.
One Easy to miss, on us
The Welcome Office needs no appointment; attention is mainly in person, with phone and email secondary.