Step · City hall
Get Santander’s city card (Tarjeta Ciudadana)
The Tarjeta Ciudadana is a single card for people registered in Santander. The council says it works as ID and as a means of payment for city services, and you can carry it on your phone in the Santander Ciudad app.
- Why it matters
- One card gives you access to bus top-ups, sports facilities, libraries and online municipal procedures.
- When
- You are registered (empadronado) in Santander and want the city card.
- Official page
- Tarjeta Ciudadana (council page)
- Last checked
- 21 Oct 2026
In the guide: the 4 steps, what to bring (2 items), the 2 offices with addresses and hours, and tips and what to watch for, with every official source.