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Good to know · City hall

Use municipal citizen service: OAC, 010 and cita previa

Pamplona’s Servicio de Atención Ciudadana runs the 010 line and the OAC office, with most in-person services by appointment.

Why it matters
Appointment booking for padrón and certificates goes through this channel.
When
You need any municipal service.
Official page
Atención ciudadana
Last checked
7 Oct 2026

In the guide: the 2 steps, the 5 offices with addresses and hours, and tips and what to watch for, with every official source.

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