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Lost or stolen passport, documents or wallet: who to tell and what to replace

If documents or cards are lost or stolen, you can report it to the police (denuncia), ask your bank to block cards at once, replace a Spanish driving license through the DGT, and ask the Police for a duplicate of a TIE. A new passport comes from your own country’s embassy or consulate in Spain.

Why it matters
Losing a passport or TIE affects travel, banking and official appointments. Knowing which body replaces which document saves time.
When
A passport, TIE, driving license, bank card or wallet is lost or stolen.
How long it takes
DGT provisional permit valid 6 months; the final license arrives about a month and a half after the request, per the DGT sede. Other timelines are not stated.
Official page
Oficina Virtual de Denuncias
Last checked
25 Oct 2026

In the guide: the 5 steps, what to bring (5 items), the 3 offices with addresses and hours, and 4 Easy to miss lines, with every official source.

One Easy to miss, on us

The Police sede’s page on the return authorization says the holder of a valid TIE can request it after theft or loss only if they can show they have filed the duplicate request, and that the procedure is carried out in person.

Official source

See the full stepsWhat a pass includes

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